Privacy Policy
At e2de.com, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. We value your trust and take a privacy-first approach in all our data processing activities, adhering strictly to applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”).
1. Our Commitment to Privacy
We recognize the importance of privacy and data protection. As such, we design our services with your privacy in mind and implement robust measures to protect the confidentiality, integrity, and availability of your personal data. All information provided to e2de.com is handled responsibly and transparently.
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through e2de.com or any related services or communications. e2de.com is the data controller responsible for determining the purposes and means of processing your personal data in accordance with GDPR and CCPA requirements.
If you have any questions regarding the processing of your personal data, please contact us at [email protected].
3. Categories of Data We Process
We collect and process various categories of personal data as part of operating and improving our website and services:
– Usage Data: Includes information such as IP address, browser type and version, operating system, referral sources, location, duration of visit, pages viewed, and session activity. This data is collected automatically when you interact with e2de.com.
– Account Data: Includes identifying information voluntarily provided by you such as name, postal address, email address, phone number, and login credentials associated with your registration or user account.
– Profile Data: Encompasses data related to your preferences, behaviors, purchases, service history, and other personalizations within your user profile.
– Communication Data: Covers the content and metadata of correspondence with us, including support inquiries, chat transcripts, and email communications.
– Technical Data: Includes device-level details such as system configuration, hardware specifications, device identifiers, time zone settings, language preferences, and browser extensions.
– Transaction Data: Comprises information collected in the course of processing purchases or deliveries, including billing addresses, payment confirmation, payment method (no card details are stored), delivery locations, and transaction history.
– Preference Data: Reflects your marketing consents, product or service interests, newsletter opt-ins, communication preferences, and advertising interactions.
4. Legal Bases for Processing
We process your personal data under the following lawful bases, to ensure strict compliance with applicable privacy regulations:
– Consent: Where you have provided explicit consent for specific processing activities, such as receiving marketing communications.
– Contractual Necessity: When processing is required for the performance of a contract with you or in order to take steps at your request prior to entering into a contract.
– Legitimate Interests: When processing is necessary for our legitimate business interests — for example, to prevent fraud, secure our platform, improve user experiences, or conduct analytics — and where such interests are not overridden by your rights.
– Legal Obligation: When processing is required to comply with obligations under applicable laws and regulation.
5. Your Rights Under GDPR and CCPA
As a data subject, you are entitled to exercise the following rights in relation to your personal data:
– Right of Access: You may request information about whether we process your personal data and access to that data.
– Right to Rectification: You can request correction of inaccurate or incomplete personal data.
– Right to Erasure (‘Right to Be Forgotten’): You can request deletion of your personal data under certain conditions.
– Right to Restrict Processing: You can request that we limit processing of your data under specific circumstances.
– Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format to be transmitted to another controller where feasible.
– Right to Object: You have the right to object to certain types of processing, including processing based on legitimate interests and direct marketing.
– Right to Non-Discrimination: Under the CCPA, you have the right not to receive discriminatory treatment for exercising privacy rights.
To exercise any of these rights, please contact us at [email protected]. We honor all valid requests in accordance with legal requirements.
6. Security Measures
We implement a comprehensive suite of technical and organizational security measures to protect your personal data, including:
– End-to-end encryption for data transmission and storage
– Secure access controls and user authentication mechanisms
– Regular security audits and vulnerability assessments
– Enforced data minimization and purpose limitation principles
– Staff training on data protection and secure data handling
– Secure data backups and disaster recovery infrastructure
Although no system is infallible, these controls are designed to protect your data against unauthorized access, alteration, disclosure, or destruction.
7. International Data Transfers
Where your personal data is transferred outside of the United States, the European Economic Area, or your country of residence, we ensure such transfers are compliant with applicable data protection laws. Transfers are protected by legally recognized mechanisms, such as the EU Standard Contractual Clauses, Binding Corporate Rules, or other contractually mandated safeguards.
8. Data Retention
Personal data is retained only as long as necessary for the purposes for which it was collected or as required under applicable laws. Our standard retention periods include:
– Usage and Technical Data: Up to 24 months for analytics and security
– Account Data: Retained for the active life of the account and up to 6 years after closure
– Transaction Data: Retained for up to 7 years to comply with financial and tax obligations
– Communication and Support Data: Up to 3 years from last interaction
– Marketing and Preference Data: Retained until you withdraw consent or opt-out
We regularly review and securely delete personal data that is no longer required.
9. Our Use of Cookies
e2de.com uses cookies and similar technologies to provide, enhance, and secure our services. Cookies fall within the following categories:
– Essential Cookies: Necessary for website functionality and security (e.g., login session, fraud prevention)
– Functional Cookies: Enable site personalization and enhanced performance
– Analytics Cookies: Collect usage statistics to understand site performance and user interaction
– Performance Cookies: Used to measure and improve website responsiveness and load times
Cookies may be first-party (set by e2de.com) or third-party (e.g., from partnered service providers).
10. Cookie Management and Compliance
You may control and configure the use of cookies on e2de.com through our cookie consent management tool, which allows you to opt in or out of non-essential cookies in alignment with GDPR and CCPA compliance.
Additionally, you may adjust browser settings to manage the acceptance or rejection of cookies. Please note, disabling certain cookies may affect functionality or user experience on our website.
11. Children’s Privacy
e2de.com does not knowingly collect or solicit personal data from children under the age of 13. If we become aware that we have inadvertently collected such information without verifiable parental consent, we will take prompt steps to delete it. Parents or legal guardians may contact us at [email protected] if they believe their child has provided personal data without authorization.
12. Updates to This Policy
We may revise this Privacy Policy from time to time to reflect changes in law, technology, or our data practices. Material changes will be communicated where required by law, either by posting a notice on our website or by contacting you directly using available contact information.
We encourage you to review this policy periodically for any updates or changes.
13. Contacting Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to contact us at:
Email: [email protected]
Website: https://e2de.com
We are committed to upholding your rights and ensuring your data is handled with the utmost care and responsibility.
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This Privacy Policy is intended to demonstrate our continued compliance with GDPR, CCPA, and other applicable data protection laws. Please reach out to [email protected] with any privacy concerns or data-related inquiries.